Frequently Asked Questions
FAQs
Orders may experience minor production delays around our upcoming holiday schedules.
1. How long does it take to produce my custom cabinet doors or drawer fronts?
Our production process typically takes 5-10 business days for standard orders. Custom designs or larger orders may require additional time. We prioritize quality to ensure precision and durability in every product.
2. What are the shipping costs for my order?
Shipping costs are calculated based on the size, weight, and destination of your order. You’ll see a detailed shipping cost breakdown during checkout. We aim to offer competitive rates with reliable carriers like UPS and USPS.
3. Do you offer free shipping for large orders?
Yes! We offer free shipping on orders over $250 within the United States. This makes it even easier to save on your cabinetry upgrades.
4. Can I customize the size of my doors and drawers?
Absolutely! All our products are fully customizable to your specified measurements. Just provide your dimensions, and we’ll craft pieces tailored perfectly to your needs.
5. What materials do you use to make your products?
We use high-quality, durable materials such as solid wood, MDF, and other premium options. Each material is carefully selected for longevity, aesthetics, and functionality.
6. Do you ship nationwide?
Yes, we ship to all locations within the United States. Our partnership with UPS and USPS ensures timely and reliable delivery to your door.
7. Do you provide wholesale pricing for contractors and designers?
Yes, we offer competitive wholesale pricing for contractors, designers, and businesses. Contact us to learn more about our bulk order discounts and partnership opportunities.
8. Are custom orders eligible for returns?
Custom orders are non-returnable due to their personalized nature. However, if there are any defects or errors on our part, we’ll work with you to resolve the issue promptly.
9. Do your products come with a warranty?
Yes, all our products come with a warranty against defects in materials and workmanship. We stand by the quality of our craftsmanship and are here to address any issues.
